Terms of Service

 

Welcome to Lions Den Resort. By accessing our website, making a reservation, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.

 

1. About Lions Den Resort

Lions Den Resort provides accommodation, dining, event, recreational, and other hospitality services. These Terms & Conditions apply to all guests and visitors using our website, facilities, and services.

 

2. Reservations and Bookings

• All reservations are subject to availability and confirmation by Lions Den Resort.
• Guests must provide accurate and complete information when making a reservation.
• A booking is considered confirmed only after confirmation from the resort and, where applicable, successful payment or deposit.
• Room rates and packages may vary depending on dates, availability, promotions, and applicable taxes.
• Lions Den Resort reserves the right to correct pricing or booking errors and will inform guests of any significant changes.

 

3. Check-in and Check-out

• Guests must present valid identification during check-in as required by applicable laws and regulations.
• Standard check-in and check-out times will be communicated during the booking process.
• Early check-in and late check-out are subject to availability and may incur additional charges.
• Failure to check out on time may result in additional charges.

 

4. Cancellation and Refunds

• Cancellation and refund conditions may vary depending on the room type, package, promotional offer, and booking terms.
• Any applicable cancellation charges will be communicated during the reservation process.
• Refunds, where applicable, will be processed according to the resort's refund policy and the payment method used.
• Special promotional or non-refundable bookings may not be eligible for cancellation or refund.

 

5. Payments

• All prices are stated in Nepalese Rupees unless otherwise specified.
• Applicable taxes, service charges, and other fees may apply.
• Guests are responsible for settling all charges incurred during their stay.
• Lions Den Resort may require a deposit or advance payment for certain bookings, events, or services.

 

6. Guest Responsibilities

Guests are expected to:

• Respect resort staff, other guests, and resort property.
• Follow all safety rules and resort policies.
• Provide accurate information when making reservations.
• Use resort facilities responsibly.
• Pay for any damage, loss, or excessive cleaning caused by their actions or negligence.

 

7. Property Damage or Loss

Guests may be held responsible for damage to resort property caused intentionally or through negligence. Lions Den Resort reserves the right to charge reasonable costs for repair or replacement.

The resort is not responsible for personal belongings that are lost, stolen, or left unattended unless otherwise required by applicable law.

 

8. Resort Facilities and Services

Some facilities or services may be subject to availability, operating hours, weather conditions, maintenance, or other circumstances beyond our control.

Lions Den Resort reserves the right to temporarily close or modify facilities when necessary for safety, maintenance, or operational reasons.

 

 

9. Events and Special Functions

For weddings, meetings, parties, conferences, and other events, additional terms, deposits, cancellation policies, and charges may apply. These will be communicated separately during the booking process.

 

10. Prohibited Activities

Guests must not:

• Engage in illegal activities on resort premises.
• Cause disturbance, excessive noise, or inconvenience to other guests.
• Damage resort property.
• Use resort facilities in a manner that creates a safety risk.
• Violate applicable laws or regulations.

Lions Den Resort reserves the right to take appropriate action, including requesting a guest to leave the premises, where permitted by law.

 

11. Website Content

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, room availability, pricing, photographs, facilities, menus, services, and other information may change without prior notice.

Photographs are provided for illustrative purposes and actual rooms, facilities, or surroundings may vary.

 

12. Third-Party Services and Links

Our website may contain links or references to third-party websites or services. Lions Den Resort is not responsible for the content, policies, availability, or practices of third-party websites.

 

13. Limitation of Liability

To the extent permitted by applicable law, Lions Den Resort will not be liable for indirect or consequential losses arising from the use of our website or services, except where liability cannot legally be excluded.

Nothing in these Terms & Conditions limits any rights or protections that guests are entitled to under applicable law.

 

14. Changes to These Terms

Lions Den Resort may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date.

 

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Nepal. Any disputes shall be handled in accordance with the applicable laws and jurisdiction of Nepal.

 

16. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Lions Den Resort
 Nepal